Customer Analysis Software

From beginning to end, Mineful's Customer Retention Software gives you all the tools you need to increase customer retention and sales.

Mineful is a customer analysis software that predicts attrition and communicates with customers in need of attention. Mineful's math-powered web application enables users to engage with their customers using alerts and actions based on customer analysis and purchasing patterns. Enabling companies to increase customer retention by 50%.

It's not about "actionable insights" anymore, this is a customer retention marketing tool that takes action based on insight. Mineful's customer loyalty solution is ideal for retailers that lack the time to analyze data and engage with every customer. Mineful makes it easy and automatic to communicate with customers that have changed their purchasing patterns. Our PhD-level customer analysis and retention models are able to predict attrition, allowing you to react before attrition happens.

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Mineful is ideal for:
  • Online retailers with a replenishable product.
  • Online retailers with a web and app store front.
  • Mobile apps with a customer retention problem.
  • Online businesses who lack the time or resources to develop their drip marketing solution.
  • Mobile apps with various events that can lead to a purchase or a repeat sale.

CUSTOMER RETENTION MARKETING SOFTWARE for Retail

What percentage of customers churn every year? What is the average customer lifetime value? When has a customer changed its purchasing patterns? Can you react before it is too late? Detailed customer analysis can reveal important customer issues. Retailer with point of sales systems and CRM systems can engage with customers when purchasing patterns have gone south or their satisfaction hits a certain threshold. By communicating with important clients in danger of attrition, retailer can increase loyalty understand the key drivers of their loyalty. Mineful's CUSTOMER RETENTION MARKETING MANAGEMENT TOOL lets you integrate sales, customer, and survey results that are used to alert you of important information that needs your attention.

Mineful's web-based customer analysis and retention service is easy-to-use and delivers all the features you need to increase customer retention. All you need to do is simply connect your data, and Mineful will do the rest. Mineful integrates customer, purchasing, and survey data automatically.

CUSTOMER ANALYTICS for Marketing Consultants

Forget actionable insights. This tool takes action based on insights. Mineful is a customer churn application to help retailers retain customers by providing a marketing tool that triggers messages based on purchasing patterns and feedback. By taking advantage of their own purchasing data, businesses can react before customers leave, engage with dissatisfied customers, and offer discounts when purchasing patterns have gone south.

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7 Reasons to Choose Mineful


1. You need a customer retention marketing tool that takes action

Perhaps you can build some charts and do robust customer retention analysis. Looking at these charts is not making any difference in your business. You choose Mineful if you need a tool that can also engage with customers at different stages (in danger of attrition or one time purchasers).

2. You need to be alerted of important issues

Whether a customer is extremely dissatisfied with your service or one of your best customers has not purchased from you as expected, you want to know now. If you can't wait for the report to be built or you don't want this information to be lost in the aggregate, you want Mineful to alert you of these customer issues in real-time so you can react accordingly.

3. You need something easy to use

Mineful takes minutes to get up and running. It leverages the API of leading e-commerce platforms. Once the data is in, you create a few message templates and the rules to trigger them. Mineful then takes care of the rest. Mineful learns and optimizes as it sends out more and tracks user engagement with each.

4. You need a tool that directly impacts bottom line

We will track your customer attrition through customer analytics before and after Mineful so you can see how many customers we helped you save and how that translates into revenue and profits. By having a tool that takes action, you can directly attribute these efforts to saving customers from going to your competition.

5. You need to collaborate with others

Multiple users in your organization can access Mineful and help you with customer retention. Once an customer issue has been dealt with, you can resolve the issue so no other users communicate with that client. Multiple users means multiple people can access the application, and since it is web-based, it is accessible any time anywhere.

6. You need predictive power

A math-powered solution can use complex data mining and statistical algorithms to predict attrition and identify changes in purchasing patterns. Mineful uses a mix of procedures and chooses the best one to fit your data including: regression, decision trees, neural networks, and time-series models.

7. You need better service

Mineful's professional research services can help you integrate other data sources, create dashboard reports, and build other alert systems. For more information call us at 800-848-9317.