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Our customer behavior and analytics platform enables you to measure and track your customer's buying behavior in real-time. Our 6-sigma based algorithm looks at each customer's buying behavior in the current and previous periods and determines whether the customer is on track for his expected sales. Customer buying behavior metrics include:
Our easy to use software enables you to segment, personalize and send campaigns based on customer behavior. This allows you to send the right message when your customers need it the most to reinforce your brand and present relevant content. Trigger emails - You can configure different email campaigns depending on the level of change. We subset the levels into three: Small, Big, and Critical. You may choose to send increasingly aggressive offers based on how much the purchase change is. Get alerts - Similar to the above, you may choose to receive an alert to examine the situation before taking action. Purchase behavior trends - Visually understand how purchase frequency, average time between purchases, and other customer-centric buying metrics change over time. |
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