Integrate Customer Characteristics with your Survey Results
What does that mean? Suppose a fitness center runs a survey asking members about their experience. The center can now analyze
survey responses according to previously stored member information, like demographics or purchasing behavior. Enterprise feedback software
from Mineful, allows you to connect your data with feedback you obtain from customers.
By integrating survey results with customer data, you can easily determine answers to questions like:
What services are most important to your best customers?- How does customer satisfaction affect purchase frequency?
- What specific features are important to various customer segments?
Below are 4 images showing you how easily you can use this powerful feature.
